Warranty Policy
Warranty Policy – TohfaMahal
1 Year Service Warranty
TohfaMahal provides a 1-year service warranty on all watches purchased from us.
What is Covered
The warranty is valid only if the movement (machine) stops working or has a technical fault.
Battery issues are also covered under the warranty.
What is Not Covered
Physical damage, breakage, cracks, or scratches.
Water damage or water entry.
Any damage caused by accident, misuse, or improper handling.
Normal wear and tear.
Important Notes
Warranty is valid only with the original purchase proof or invoice.
Warranty is non-transferable and applies only to the original buyer.
Service will be provided through TohfaMahal authorized service only.
We reserve the right to repair or replace the defective part at our discretion.
How to Claim Warranty
Contact us via WhatsApp or call with your order details and clear photos or video of the issue.
Our team will guide you through the next steps.
Contact for Warranty Claims
WhatsApp / Call: +92 336 9981906
Email: info@tohfamahal.pk